New Chitose Airport serves as Hokkaido’s main gateway to the world. Located about 40 minutes by train from Sapporo, it connects travelers with flights across Japan and international routes. The airport handles both domestic and overseas passengers efficiently, featuring shops, restaurants and lounges for comfort. Its layout supports smooth transfers between planes and trains making travel easier in cold months when snow is common. Modern facilities include baggage services, currency exchange and clear signage to help visitors move quickly through security and immigration.
| Power Grid: |
100 V, 50 Hz Plug: Type A
Type A:
 Read about power adapters |
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| Currency: |
Japanese Yen (JPY) £1 ≈ JP¥210 |
| Cashless info: |
Rating 4/5
Cashless payments are becoming more common, especially in cities, with some shops still preferring cash. Be prepared for occasional cash-only situations in rural areas.
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| eSIM providers: |
Best value: Saily Flexibility: Airalo Read our in-depth comparison |
| Tipping: | Tipping is not customary in Japan and can be considered rude. Excellent service is the norm, and tipping is unnecessary in most places. |
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| Public drinking: | Public drinking is legal and commonly accepted, particularly during festivals and events. |
| Public smoking: | Smoking is prohibited in indoor public places but allowed in designated outdoor areas. Some restaurants may have smoking sections. |
| New Year (January) |
One of the most important holidays, expect crowded temples and high prices. Plan ahead. |
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| Golden Week (April-May) |
The busiest travel time, expect high demand for accommodation and transport. |
| Obon (August) |
A time to honour ancestors, many businesses close, and transport can be crowded. |
| Emergency contact: | Emergency Number: 110 (Police), 119 (Fire & Ambulance) |
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| Taxi apps: | Uber, JapanTaxi, DiDi |
| Other: | Japan is a country of respect, so understanding local customs and etiquette is important. Public transport is efficient, but can be crowded during peak hours. |
New Chitose Airport stands out not only as a major airport in northern Japan but as a destination itself. Opened in 1988 and expanded to accommodate international traffic, it operates near the adjacent Chitose Air Base. The airport buzzes with travelers heading to Sapporo and the famous ski resorts, yet it remains surprisingly accessible and welcoming.
The terminals are equipped with excellent amenities, including a hot spa and a small cinema, offering a uniquely relaxing pre-flight experience. Travelers enjoy local Hokkaido delicacies at numerous eateries and can shop for authentic souvenirs, from specialty snacks to crafts. Its modern layout and facilities have earned it high praise globally.
While the airport operates almost 24 hours, international flight hours are restricted to reduce noise for the nearby air base, which might inconvenience some travelers. Additionally, despite efficient connections, the airport is about 40 kilometers from downtown Sapporo, requiring planning for transportation. Some flight restrictions exist due to military airbase coordination but generally do not impact most passengers.
Overall, New Chitose Airport offers a pleasant blend of convenience and local flavor, making arrivals and departures feel like part of the Hokkaido adventure.
Located in the international terminal, this lounge is spacious and stylish with an excellent buffet, quiet atmosphere, and premium services. Access available to business and first class passengers and those with elite airline status. Open from 7:30 AM to 9:00 PM.
A comfortable lounge designed with a Japanese aesthetic concept, offering various amenities including Wi-Fi, refreshments, and work areas. Access is limited to ANA group and codeshare passengers. Open from early morning to last flight departure.
The area around New Chitose Airport and Sapporo offers a wide range of accommodations from business hotels near the airport to luxury hotels and resorts in Sapporo. Visitors often base themselves in Sapporo for easy access to city attractions and nearby natural wonders.
To Sapporo:
Sapporo is about 40 km from the airport. The fastest option is the JR Rapid Airport train, taking 33-41 minutes with frequent departures. Buses are also available for around 1 hour. Taxis or private transfers offer direct connections taking about 45 minutes but are more expensive. Travellers should note train and bus schedules and weather conditions, especially in winter.
To Tomakomai:
Tomakomai can be reached by local trains and buses from New Chitose; travel time is approximately 30 minutes. This city is a gateway for ferry connections and offers more urban services for travellers.
To Chitose:
Chitose city is very close, about 5 km from the airport, accessible by local buses and taxis. It's a convenient stopover or place to explore before or after flights.
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