Juanda International Airport serves Surabaya, Indonesia’s second-largest city. Located about 15 kilometers from downtown, it handles both domestic and international flights. The airport has two main terminals for passenger use and cargo operations. It connects travelers to major cities across Asia and beyond. The facility includes basic amenities such as shops, restaurants, ATMs and lounges. Weather is typically warm with occasional rain during the wet season. Ground transport options include taxis, ride-hailing apps and rental cars for reaching hotels or other destinations in East Java.
| Power Grid: |
230 V, 50 Hz Plug: Type C , Type F
Type C:
  Read about power adapters |
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| Currency: |
Indonesian Rupiah (IDR) £1 ≈ IDR 24,141.20 |
| Cashless info: |
Rating 4/5
Cashless payments are becoming more common in urban areas of Indonesia, particularly in larger cities. Credit cards and mobile payment apps like GoPay and OVO are widely accepted in many establishments.
Save with a travel credit card |
| eSIM providers: |
Best value: Saily Flexibility: Airalo Read our in-depth comparison |
| Tipping: | Tipping is appreciated but not mandatory in Indonesia. A 5-10% tip is common in restaurants, and taxi drivers may expect small tips for good service. |
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| Public drinking: | Public drinking is not commonly seen in Indonesia. Alcohol is consumed mainly in licensed establishments such as bars, restaurants, and hotels. |
| Public smoking: | Smoking is prohibited in many indoor public spaces, including restaurants, shopping centres, and public transport. |
| Independence Day (17 August) |
A national holiday with celebrations and ceremonies |
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| Nyepi (March/April) |
The Balinese Day of Silence, celebrated with unique rituals and festivities |
| Emergency contact: | Emergency Number: 112 |
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| Taxi apps: | GoJek, Grab |
| Other: | Indonesia is known for its stunning natural landscapes, including beaches, volcanoes, and jungles. It is a great destination for nature lovers and adventure seekers. |
Juanda International Airport is located roughly 12 kilometers north of Surabaya city center. It is the third busiest airport in Indonesia and features one terminal divided into domestic and international sections, each offering basic amenities like cafes, shops and waiting lounges. The airport is functional but has received mixed reviews about congestion, especially during peak hours and holidays.
The airport infrastructure is generally adequate though some travelers note limited seating and limited food options especially in the domestic terminal. Signage is clear, but English-speaking staff may not always be readily available, so planning ahead or using translation apps is helpful for international visitors.
Security and check-in procedures can be time-consuming during busy periods, so arriving early is recommended. Despite these drawbacks, Juanda serves as a practical and convenient entry point for exploring East Java, including destinations such as Mount Bromo and the cultural sites of Surabaya.
Transportation options include reliable taxis, ride-sharing services and airport shuttle buses connecting to the city center. Traffic congestion on roads leading to and from the airport can add to travel time during rush hours, so budgeting extra time is advised.
Located in the international terminal, this lounge offers a comfortable space with complimentary refreshments, Wi-Fi, and business services. Access is for business and first-class passengers or elite frequent flyers. It is known for its quiet atmosphere and attentive service.
Available in the domestic terminal, it provides snacks, drinks, and a relaxing seating area designed for premium passengers and members. Entry is through eligible tickets or paid access, making it a good option for travellers looking to unwind before their flight.
Surabaya city center offers the best range of accommodation options from budget hotels to premium international chains. Staying near the airport is possible but more limited, better suited for transit or early departures.
To Surabaya City Center:
Located about 12 km from the airport, Surabaya city centre can be reached by taxi or ride-hailing apps, taking 30-45 minutes depending on traffic, with fares ranging from IDR 100,000 (£4.16) to IDR 150,000 (£6.24). The airport also offers shuttle buses at affordable rates, though schedules may vary and are less frequent in off-peak hours.
To Malang:
Malang is accessible by intercity buses and car hire from Surabaya. The airport itself does not have direct connections, so travellers typically transfer via city transport. The trip takes about 2-3 hours by road.
To Banyuwangi:
Banyuwangi can be reached by train or car from Surabaya, with road travel taking approximately 5-6 hours. Travellers should arrange transport from the airport to Surabaya train stations or car hire providers for onward journeys.
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